Welcome to Phantom Limos. By accessing our website or booking our chauffeur services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. Booking Confirmation
All bookings are subject to availability and confirmation by Phantom Limos. A booking is considered confirmed only after you receive a confirmation from our team.
2. Payments
Payment may be required before or at the time of service, depending on the booking. We accept approved payment methods as communicated during the booking process.
3. Cancellations & Refunds
Cancellation requests should be made as early as possible. Refund eligibility depends on the timing of the cancellation and the specific service booked. Any applicable cancellation fees will be communicated at the time of booking.
4. Passenger Responsibilities
Passengers are expected to behave respectfully while using our services. Smoking, illegal substances, and any activity that may damage the vehicle are strictly prohibited. Any damage caused by passengers may result in additional charges.
5. Delays & Waiting Time
We monitor flight arrivals whenever applicable. Additional waiting time beyond the complimentary period may result in extra charges. We recommend notifying us promptly if your schedule changes.
6. Service Availability
While we strive to provide punctual and reliable transportation, Phantom Limos is not responsible for delays caused by traffic, weather conditions, road closures, accidents, or other circumstances beyond our control.
7. Limitation of Liability
Phantom Limos shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the booked service.
8. Privacy
Any personal information collected during the booking process is handled in accordance with our Privacy Policy and is used solely to provide and improve our services.
9. Website Content
All content, logos, images, and materials available on this website are the property of Phantom Limos and may not be copied, reproduced, or distributed without prior written permission.
10. Changes to Terms
Phantom Limos reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page or by using the contact information provided on our website.